FEATURES & DETAILS

Everything you need to start growing vegetables, herbs, and fruits from home! Each kit includes:

- 6.5-gallon pail
- grow blocks
- 1 irrigation block with lid
- 6 feet of irrigation tubing
- water pump
- net cups
- garden rocks
- 6 weeks’ worth of formulated plant food

Dimensions (fully assembled with reservoir):

12 Plant - 12 x 12 x 32 inches

16 Plant - 12 x 12 x 38 inches

20 Plant - 12 x 12 x 44 inches

24 Plant - 12 x 12 x 50 inches

28 Plant - 12 x 12 x 56 inches

All kits are assembled in the USA!

Shipping:

WHAT ARE MY SHIPPING & DELIVERY OPTIONS?

Free Standard Shipping:

We offer free standard shipping on orders over $100.

Flat Rate Standard Shipping:

For orders under $100, a flat rate fee of $8.00 applies for standard shipping

The estimated time in transit for standard shipping is between 3 and 5 business days.

All times and dates given for delivery of the products are given in good faith but are estimates only.

DO YOU DELIVER INTERNATIONALLY?

We offer international shipping to the following countries:

Canada

Free standard shipping is not valid on international orders.

Please note, we may be subject to various rules and restrictions in relation to some international deliveries and you may be subject to additional taxes and duties over which we have no control. If such cases apply, you are responsible for complying with the laws applicable to the country where you live and will be responsible for any such additional costs or taxes.

ARE THERE OTHER SHIPPING RESTRICTIONS?

Orders ship on business days after the order is processed.

WHAT HAPPENS IF MY ORDER IS DELAYED?

If delivery is delayed for any reason we will let you know as soon as possible and will advise you of a revised estimated date for delivery.

QUESTIONS ABOUT RETURNS?

If you have questions about returns, please review our Return Policy: https://producelife.com/pages/easy-returns.

HOW CAN YOU CONTACT US ABOUT THIS POLICY?

If you have any further questions or comments, you may contact us by:

Phone: 800-930-5202

Email: support@producelife.com

Returns:

Easy Returns

While we fully stand by every product that we sell, we understand that
sometimes you might change your mind or realize the product you
ordered wasn't exactly what you were hoping for.

That's why we offer a 30 Day Return Policy.

If you decide you want to return an item for any reason within 30 days
after receipt of your order, please email us at
support@producelife.com with your order number and we will provide
detailed instructions on how to process your return.

Please note, you as the customer will be responsible for paying the
return shipping costs of the item(s) in your order.

Once your return item(s) have been received and inspected at our
warehouse(s), we will send you an email notification that we have
processed your return payment.

*Please note: In order to receive a refund for the item(s) ordered, the
item(s) must arrive back to our distribution center in "Like New" condition
and must contain all original packaging and accessories.

"Like New" means that the items you ordered must not show any visual
signs of wear.

If items are returned with visual signs of wear, or have any issues due to
use will not be accepted and no refund will be given.

If you decide you want to return your order, please email us at support@producelife.com
with your order number and we will assist you. We want to make this as simple of a process
as possible for you.

Damages

If the product is damaged, you must make note of it immediately when
signing for delivery and send photos to support@producelife.com the day of
delivery.

Produce Life will pay for shipping defective, damaged, or
incorrect merchandise at our cost.

Remember to keep all the original packaging for any items that need to
be returned. All returns need to be authorized by our customer service
department prior to being processed.

We will ensure you get the product you ordered, undamaged, as soon
as possible. Items that become damaged after use are non-refundable
unless specified under warranty.

Cancellations

If you would like to cancel an order, please email or call our customer
service team immediately to avoid return shipping fees.

Cancellations received before shipment will receive a full refund.

Orders canceled after items have shipped will follow our 30 Day Return
policy and will be subject to return shipping costs.

Other Return Policy Notes:

If a certain vendor or product does not support the return policy stated
above, this will be noted in the product descriptions or in the product-
specific return information.

Products that are specified as certified pre-owned or used are ineligible
for a return.

Produce Life only sells to purchasers who intend to use the
item(s) for the duration of its economic life. Orders purchased for the
specific purpose of a "one time use or temporary use" are not eligible for
return under any circumstances. This includes but is not limited to;
orders intended for use in a trade show or a conference venue, orders
that are purchased by promotional companies, and orders that are
purchased by trade show facilitators.

For more information on Shipping & Returns see our FAQ page.

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